Most helpful review
New Reviewer

I’ve tried several times to reach customer service to no avail

Never received the product ordered and cannot get a hold of customer service. Terrible. No returned call
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ID
#3680563 Review #3680563 is a subjective opinion of poster.
Loss
$60
Preferred solution
Deliver product or service ordered

I have not received a reply

I mail My wifes purse back to the corporate office with stitching that was torn I have received a reply the purse was only 1 year old thank you don
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ID
#3341218 Review #3341218 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

Need help with return

Im trying to do the return on your website it will not take my order number can someone please call me back at 417-881-**** Id really like to just do an exchange
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ID
#3265492 Review #3265492 is a subjective opinion of poster.
Preferred solution
Full refund

Green leopard leopard handbag.

Vince Camuto - Green leopard leopard handbag.
I purchased this beautiful Vince Camuto bag from QVC. It is a beautiful green leopard handbag. I have had it almost one year. The front is FAUX green leopard and the other side is green leather. Very beautiful and I loved it. But I am very disappointed, the front of the FAUX leopard had rubbed of. I paid quite a lot for this bag, what a pity.

User's recommendation: Do not purchase one like this.

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ID
#3034730 Review #3034730 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Preferred solution
Let the company propose a solution
New Reviewer

My purse get faint from sanitizer

Vince Camuto - My purse get faint from sanitizer
My purse color got faint from the sanitizer and I cant wear it like this I got it from DSW and I I dont know what should I do now I have a lot of brands purses it didnt faint from sanitizer the only one is Vince camuto I know Vince Camuto is good brand it shouldnt faint like that.
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ID
#2896184 Review #2896184 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not able to speak with rep!

Vince Camuto - Not able to speak with rep!
I bought a pair of blue shoes took it out of the box ! as I put them on one of the heels pop off Facepalm worst feeling ever ..
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ID
#2797185 Review #2797185 is a subjective opinion of poster.
Product
Vince Camuto Shoes
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Order not complete

Vince Camuto - Order not complete
Vince Camuto - Order not complete
Vince Camuto - Order not complete
Ordered jogging set and denim sandals. Received order with shoes and pants....NO top. Set was shown with top and bottom

User's recommendation: Send top ordered.

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ID
#2707654 Review #2707654 is a subjective opinion of poster.
Loss
$50
Preferred solution
Deliver product or service ordered

Exchange

Vince Camuto - Exchange
Vince Camuto - Exchange
Vince Camuto - Exchange
Vince Camuto - Exchange
I went to DSW as instructed in your email to me and the DSW in Wynnewood Pa The sales person did not know what they were doing and could not scan the barcode they were looking for instructions in a notebook binder. This was such an inconvenience to me I dont have time to be going to several DSW. When I ordered the shoes it should have stated that the shoe fits smaller the normal I wear a size 9 1/2 and it felt like a nine. That shoes was very tight fitting the back of my heel its a little too far over the shoe no space. I was hoping to have my shoes by my vacation time in July end it looks like that wont happen oh because the shoe was not describe the right size and the Sales person in DSW store did not know what they were doing! were doing

User's recommendation: Not until my issue is resolved.

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ID
#2573252 Review #2573252 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Vince Camuto Shoes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shoes are to small

Vince Camuto - Shoes are to small
I ordered a size 9 1/2 and its to small. I like an exchange for a size 10. The shoes are very tight.

User's recommendation: Don’t know yet my first time ordering from your company.

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ID
#2561024 Review #2561024 is a subjective opinion of poster.
Product
Vince Camuto Shoes
Preferred solution
Exchange

Product

i purchased a Vince Camuto Mirrea 3-Piece Full/Queen Duvet Cover Set in White/Purple from bed bath and beyond followed the washing and drying instructions and it basically melted my comforter. i would really like a replacement because i do love the comforter and hope that i have no further issues but it is not in stock anywhere by me,
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ID
#2478939 Review #2478939 is a subjective opinion of poster.
Location
Schererville, Indiana
Product
Vince Camuto Duvet Cover
New Reviewer

Replacement luggage

The call was dropped. Message box is full cannot leave a message. My luggage was damaged by Delta Airlines and Im requesting a replacement value for one of the pieces to my luggage set
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ID
#2461000 Review #2461000 is a subjective opinion of poster.
Location
Lithonia, Georgia
Preferred solution
Delta airlines damaged my luggage and I am requesting a replacement value.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Vince Camuto Boots

Vince Camuto Boots
Vince Camuto Boots
Vince Camuto Boots
Hello I am writing to the V. Camuto Corporation because I am truly sadden by the sudden deterioration of a pair of Vince Camuto knee boots I purchased a year ago and only wore 3 times. The sole separated from the top foot of the boot while I was at an engagement! I can't begin to tell you how embaressed I felt. I practice taking very good care of my clothing and footwear. The Boots had not been worn in rain, nor snow which is why I was so very surprised at how badly they held up. I have always held the Camuto name in high regard and great quality, but I am afraid I have been mistaken, and even worst, mistaken in public. I wish so much that you had a download button so that I might show you how these boots fell apart while on my foot after only 3 wears in a year. They are black, part leather in front of the leg, part stretch material in back of the leg, with a wedge heel. Absolutely beautiful boots! I took them to an expert shoe repair only to be told that they were not repairable as the wedge heel made it more difficult. I loved those boots and needed to share my disappointment. It will be difficult for me to trust the Camuto name again. It's been a little over a year and I have no clue where the receipt could be.
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ID
#2329102 Review #2329102 is a subjective opinion of poster.
Loss
$154
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Warranty on luggage

Hello! I purchased a suitcase less than one year ago and the handle broke, it will not lift up and down. I registered my suitcase for warranty, but not sure what is the protocol for replacement. Can you please assist? You can reach me via email or phone. Thanks, and I hope you have a great day!
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ID
#2312236 Review #2312236 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
Vince Camuto Suitcase
Loss
$100
Preferred solution
Let the company propose a solution

I NEED TO MAKE A RETURN SIZE IS TOO SMALL !!!

1st off everyone of the reviews for your company says you dont answer ANYONE , Im so sorry that I bought from your company I never thought I had to worry about Vince Camuto being a scam place!!! All I want is to return these and if I can do that buy a size that fits !! I need a return label

User's recommendation: Do NOT BUY FROM VINCE CAMUTO if you ever need to return or exchange or anything no one answers been trying for 2 weeks !!!

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ID
#2180237 Review #2180237 is a subjective opinion of poster.
Location
Missouri City, Texas

I want to return an order or exchange

The shoe runs small I need 9 not 8 1/2 You should have said they run small !!

User's recommendation: I usually love the shoes.

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ID
#2177532 Review #2177532 is a subjective opinion of poster.
Location
Houston, Texas
Product
Vince Camuto Shoes
New Reviewer

No answer and says mail box full tried 10 times ????

Need to make a return Received my item yesterday. I have tried to call 10 times no answer mail box full
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ID
#2177227 Review #2177227 is a subjective opinion of poster.
Preferred solution
I would like size 9 not 8 1/2 because it runs small they are too tight to wear

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